Jennea Augsbury, lead library technician for the Department of Veterans Affairs, Dallas, Texas, is recognized for her extraordinary dedication to serving the needs of the medical center staff and veterans during a 13-month period when her library went without a service chief or professional medical librarian. To maintain the library’s services, Augsbury went well above and beyond her regular job duties. She coached and mentored other library technicians on various library-service-related functions, such as how to process large article files through the Online Computer Library Center.
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